Welcome to Matcha Collective. By accessing or using our website at matchacollective.shop, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.
Products & Pricing
All prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice. Prices are confirmed at the time of checkout. We make every effort to display product colors and images accurately, but actual colors may vary slightly from what appears on your screen.
Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability or pricing errors. Payment is processed securely through Stripe at the time of checkout. We accept major credit and debit cards.
Shipping
- We currently ship within the United States only.
- Standard shipping (3–5 business days) is $5.95.
- Orders over $75 qualify for free standard shipping.
- Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high volume periods.
- Risk of loss passes to you upon delivery to the carrier.
Returns & Refunds
- We accept returns within 30 days of purchase.
- Items must be unworn, unwashed, and in their original packaging.
- To initiate a return, contact us at matchacollectivepilates@gmail.com.
- Refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.
- Shipping costs are non-refundable.
Intellectual Property
All content on this website — including logos, text, images, product designs, and graphics — is the property of Matcha Collective and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
Limitation of Liability
Matcha Collective is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.
Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.
Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Volusia County, Florida.
Changes to These Terms
We may update these Terms at any time. Changes take effect when posted on this page. Your continued use of the site constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us at matchacollectivepilates@gmail.com.