Matcha Collective ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit matchacollective.shop and make purchases.
Information We Collect
We collect information you provide directly to us when you:
- Make a purchase (name, email, shipping address, payment information)
- Submit a contact form or partnership inquiry
- Sign up for our email list
- Interact with our website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and partnership requests
- Improve our website and product offerings
- Send marketing communications (only with your consent)
Third-Party Services
We use the following third-party services to operate our store:
- Stripe — processes payments securely. We never store your credit card information on our servers. Stripe's privacy policy can be found at stripe.com/privacy.
- Supabase — hosts our database and backend services. Your order and account data is stored securely on Supabase's infrastructure.
- Hostinger — hosts our website files.
Cookies
We use localStorage in your browser to store your shopping cart contents. We do not use tracking cookies. Third-party services (such as Stripe) may set their own cookies as necessary for payment processing.
Data Security
We implement appropriate security measures to protect your personal information. All payment processing is handled by Stripe using industry-standard encryption. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain order information for as long as necessary to fulfill our legal and business obligations (tax records, shipping disputes, etc.). You may request deletion of your personal data by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at matchacollectivepilates@gmail.com.